Online Dispute Resolution Platform (ODR-Platform)

According to the European ODR Regulation (Regulation on the extrajudicial online dispute resolution for consumer disputes) have entrepreneurs who sell to consumers, from 01.09.2016 the duty to place a link to the appropriate platform on her page (separated from the headings Conditions and Legal).

Below you can find now a link to the online dispute resolution platform (hereinafter called "ODR platform"). We point out that the linked site is not operated by our company (BIKE SIDE Racing- and Performance Parts).

According to the notification on this website the service will be operational till the 01.15.2016.

For questions, comments and complaints please contact us via the following email address:


In addition, our contact information:

Racing- and Performance Parts

Dipl. Ing. Klaus Dony
Wagnerstraße 27
D-76448 Durmersheim

Tel.: +49 (0) 72 45 - 108 823
Fax: +49 (0) 72 45 - 108 824